Working best: Employer honesty minimizes layoff pain (Memphis Commercial Appeal)

Q: We’ll have to “downsize” about 20 people, because we just don’t have the business to support them anymore. We’ve tried everything — shortened hours, pay cuts, voluntary resignations — and we still have to cut back. The problem is that these are really good people, and it’s not their fault we have to let them go. How do we do this in a way that will minimize the impact on them — as well as …